IDE Technologies have just announced the availability of a new software package, Nexum Version 3.0, which is intended for use by the credit counseling industry. This new software version will revolutionize the manner in which credit counselors operate their businesses.

With its' new added features and enhancements, Nexum Version 3.0 will allow for greater operational savings, as well as increased productivity through various means. Combined work screens will mean reduced time spent by Customer Service and Counselors. Less key strokes equate to increased productivity. Cost savings will be realized by the integration and usage of Nexum's Electronic Proposal and Electronic Check Disbursement features. Not only will financial savings quickly result from reduced postage costs, but personnel will be more productive with less effort and resources.

IDE Technologies believes that one of the strongest operating features of Nexum Version 3.0 is the Automated Posting function. This unique feature will reduce the manpower required to handle this daily, repetitive and routine chore, and allow for the attention to be focused on any manual posting required.

This new program is highly flexible to customer needs; very adaptable to any counselor's individual requirements; easily integrated and highly affordable. There are no "extras" to buy; no additional license agreements, nor any other hidden costs that suddenly appear afterwards. And with the Annual Maintenance Plan available on this product, there are no charges for future software upgrades as they become available.


Key Features:

• Minimal Client Side Requirements
  Our application solutions are web based. The only client side software you need is a web browser. This reduces the amount of IT support you need for your end-users.
• Multiple Locations
  Web applications use a minimal amount of bandwidth making them ideal for spanning several offices and keeping costs down.
  Remote access is easy and secure. Since the overhead is so nominal, it runs quickly over a VPN connection, so you can check you operations from anywhere in the world.
• Centralized Administration and Security
  • User and Group Administration
    Create and manage users and user groups for flexible security. Allow your employees access to only the features you decide they need to use.
  • Auditing and Logging
    Critical events and changes can be logged showing you the user, date, and time the event happened.
  • Multiple Agency and Account Management
    Enterprise processing allows for the administration of multiple disbursement accounts and if needed multiple agencies at no additional charge with no additional equipment required. Create agency associations allowing certain users access to only agencies they need access to.
  • Creditor Management
    Update contact information and fair share with ease.
• Automated Features
  • Proposal Generation
    Proposals are queued automatically for new accounts.
  • Client Status Updates
    Client statuses are updated based on predefined settings.
  • Creditor Payment Posting
    Payments are processed automatically whenever possible reducing required staff.
  • Postal Sorting
    Checks, letters, and proposals are sorted by country, zip code, and creditor, (when applicable), allowing for a maximum saving on postage.
• Data Management
  • Electronic Payments
    Electronic payments reduce required resources, overhead, and postage.
  • Positive Pay
    Positive Pay is an advanced anti-fraud security measure to help protect your clients' money.
  • Payment Histories
    Quick access to your clients' payment history for expedient customer service inquiries.
  • Proposal Management
    Queue, verify, and print either a single proposal or postal sorted batches.
  • Electronic Proposals
    Allows for faster communication with creditors, reducing overhead so you can work more quickly for your clients.
  • Full Budget Analysis
    Use Nexum’s Full Budget Analysis to track your clients' progress through the program, as well as facilitate your clients' acceptance with their creditors.
  • Client’s Creditor Information
    Track initial and current APRs, balances, current and previous monthly payments, due dates, fair share, and proposal history.
  • Client Notes With Alerts and Client’s Creditor Notes
    Accurately document calls and create popup alerts.
• Scheduling and Task Management
  • Pop Up Reminders and Tasks
    Tasks can navigate back to respective client information.
  • Task List Management
    Evaluate, manage, and distribute tasks making staff more productive. Lists tasks by department or the entire agency.
• Enterprise Backend Processing and Accounting
  • Client Payment Posting
    Quick and easy payment posting as well as easy to navigate payment history. Fastest payment posting on the market!
  • Automated Creditor Payment Posting
    Reduce the need for human resources in accounting by automatically posting payments to creditors for all of your clients.
  • Voiding and NSF Payment
    Easy to use interface allowing you to search for payments to void and redisburse. NSF payment feature allows you to void all associated fees and disbursements with an NSF payment.
  • Check Disbursement
    Print checks individually or in batches on the fly, with no need to export to 3rd party software.
  • Fair Share Billing and Invoicing
    Invoice creditors for money owed. Apply credits for voided items. Print invoices in batches. Track outstanding invoices for perfect bookkeeping.
  • Fee Tracking
    Track and transfer your service fees, fair share deductions, and transaction fees.
  • Check By Phone
    Increase counselor’s productivity by taking a client's payment over the phone.
• Sales Tools
  • Savings Calculator
    Aid counselors by showing clients their instant savings when enrolling in the program.
  • Lead Importing
    Accept prospective client info in excel format and import into Nexum with a few clicks.
  • Process Tracking
    Track the progress of a prospective client. Includes agreements, (sending and receiving), creditor information, and enrollment fee.
• Customized Reporting
  • Predefined Reports
    We include a variety of reports to administrate your business and let you know the current state of affairs.
  • Create Your Own Reports
    We provide a system to allow you to query the database to create your own reports. We even provide as part of your support contract assistance developing queries.
• Quality Management
  • Track Nonconformances
    Track problems to be analyzed for quality control and improve business performance.
  • Create Preventative and Corrective action plans
    Further improve the quality of your service by creating and managing projects to identify, research, and correct established and potential flaws. You can assign users to lead a project and track their work.
• Dynamic Letters and E-mails
  • Design Letter Templates for Your Contract in Microsoft Word
    Not only can you use fields from the database, you can seed your documents with tokens that a user can be prompted for. For example, if you needed to ask the user when an event in a letter was to take place and this was not tracked in the database, you can easily ask the user for it with minimal effort.
  • Version Control Your Documents
    Need to track which agreement was sent to your clients? Not only is this needed for ISO standards, but it allows for excellent record keeping. You can recreate previous versions of your documents that were sent to your clients on the fly!
  • Email and Letter Templates
    Standardize outbound letters and emails with templates that utilize database values for accurate information.
  • Download current tokens list

Contact us for a full brochure